Privacy Policy

Every Little Memory ("we", "us", "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, purchase our products, contact us, or place an artwork commission with us.

Every Little Memory is an independent creative business providing artwork, prints, personalised products and commissioned artwork.

Business name: Every Little Memory
Website: www.everylittlememory.com
Contact email: info@everylittlememory.com

For the purposes of UK data protection law, Every Little Memory is the data controller responsible for your personal information.

Depending on how you interact with us, we may collect some or all of the following information:

• Your name
• Billing and delivery address
• Email address
• Telephone number, where provided
• Payment and transaction information
• Details of products or services you purchase
• Information you provide when requesting a commission
• Photographs or images you provide for personalised artwork
• Messages and correspondence between you and Every Little Memory
• Information you provide when contacting us through social media
• Technical information about how you use our website, such as IP address, browser type and device information, where collected through website cookies or analytics

We do not intentionally collect sensitive personal information unless you choose to provide it to us and it is genuinely necessary for your order or commission.

We may use your personal information to:

• Process and fulfil orders
• Take payment and provide refunds where necessary
• Deliver products to you
• Create commissioned or personalised artwork
• Communicate with you about your order or enquiry
• Respond to questions and customer service requests
• Maintain records of transactions
• Improve our website, products and services
• Prevent fraud and protect the security of our website and business
• Comply with our legal and accounting obligations

Where you provide photographs or other reference material for a commission, we will use these only for the purpose of completing the artwork and related order unless you have given us permission to use them for another purpose.

Under UK data protection law, we must have a lawful basis for processing your personal information.

Depending on the circumstances, we may process your information because:

• It is necessary to fulfil a contract with you, such as processing and delivering an order.
• We have a legitimate interest in operating and improving our business, responding to enquiries and maintaining appropriate business records.
• We are required to do so by law, such as keeping financial records.
• You have given us your consent, where consent is required.

Where we rely on your consent, you can withdraw that consent at any time.

Payments may be processed through third-party payment providers.

We do not normally have access to or store your full payment card details. Payment information is processed securely by the relevant payment provider in accordance with their own privacy policies and security requirements.

We will not sell or rent your personal information.

We may share information with trusted third parties where this is necessary to operate our business, including:

• Website hosting and e-commerce providers
• Payment processors
• Delivery and postal services
• Website analytics or technical service providers
• Professional advisers, such as accountants, where necessary
• Government authorities or law enforcement where we are legally required to do so

Third-party providers should only receive the information necessary for them to provide their service.

If you provide us with photographs of yourself, family members, pets or other subjects for the purpose of creating artwork, we will use those photographs to complete your commission.

We will not publicly share your photographs or finished commissioned artwork for promotional purposes without your permission.

If you choose to allow us to display your finished artwork on our website, social media or other promotional materials, you may withdraw that permission for future use by contacting us.

If you contact us through platforms such as Instagram, TikTok, Facebook or other social media platforms, your information may also be processed by those platforms.

We recommend reviewing the privacy policies of any social media platform you use to contact us.

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that can help a website function correctly, remember preferences and understand how visitors use the website.

Some cookies may be essential for the operation of the website, while others may be used for analytics or marketing.

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

You can also control or disable cookies through your browser settings.

We only keep personal information for as long as reasonably necessary for the purpose for which it was collected.

Some information, such as transaction and financial records, may need to be kept for longer periods to comply with legal, tax or accounting requirements.

When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, alteration or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Under UK data protection law, you may have the right to:

• Request access to the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Ask us to delete your personal information in certain circumstances.
• Ask us to restrict how we use your information in certain circumstances.
• Object to certain types of processing.
• Request your information in a portable format in certain circumstances.
• Withdraw consent where we rely on consent to process your information.

You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO), if you believe your personal information has been handled unlawfully.

You can find information about the ICO at:

https://ico.org.uk/

Our website and services are not specifically directed towards children.

We do not knowingly collect personal information from children for the purpose of marketing or selling products without appropriate involvement from a parent or guardian.

Our website may contain links to other websites, including social media platforms or third-party services.

We are not responsible for the privacy practices, content or security of external websites. We recommend checking their privacy policies before providing them with personal information.

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

The latest version will always be published on our website, with the date of the most recent update shown at the top.

If you have any questions about this Privacy Policy, would like to exercise your data protection rights, or have concerns about how your information is being used, please contact us:

Every Little Memory
Email: info@everylittlememory.com
Website: www.everylittlememory.com

Last updated: 28 August 2026